I cannot recommend Village Transmission enough, specifically Brian! I brought my truck here after the dealership completely missed the mark. The dealership couldn't find the actual issue with my PCM and instead tried to claim that everything else under the hood was wrong with the truck, quoting me for unnecessary repairs. Brian was a completely different story. From the start, he actually listened to my concerns, showed immense patience, and explained everything to me in a way that made me feel respected and valued—never "less than." Because he took the time to truly investigate, he found the actual root cause of the problem and saved me a ton of money. I will be a forever customer because of the transparency, honesty, genuine service, and respect I received here. If you want a shop you can actually trust, go see Brian!
Thank you for taking the time to share this detailed feedback. We’re glad Brian was able to step in, listen closely to your concerns, and help identify the actual root cause of the issue. Clear communication and honest diagnostics are priorities for our team, especially when a customer comes to us after a frustrating experience elsewhere. We appreciate your trust in Village Transmission & Auto Clinic and are grateful for the opportunity to earn your business. We’ll make sure Brian and the team see your comments
- Village Transmission & Auto Clinic